Return Policy
Nowell's Clothiers Return Policy
We want you to be 100% satisfied. If you are not fully satisfied with your purchase you may return or exchange it within 60 days.
- Nowells has a 60 day return policy for merchandise purchased from Nowells Online that has not been worn, altered, monogrammed, damaged, laundered, and is with original packaging.
- Please note that if we hem pants to your specifications these pants will not be returnable under any circumstances.
Your refund will be for the full purchase price of the item unless otherwise noted. All returned items shipping fees are the responsibility of the buyer.
Orders cannot be canceled but you may return unwanted orders to the address below for a refund of the items on the order.
Please Return To:
Nowells
1632 North Market Drive
Raleigh, NC 27609
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Please try to enclose the packing slip or a copy of email receipt so that we may correctly identify the sale and purchase price. If you did not save the email receipt we can identify the sales invoice by the name of the purchaser.
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You do not need an RA# or permission just send your returns to the above address.
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Put the return in a box with your name or invoice number
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Use any mail service you wish.
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The refund is made on the bank card used for the purchase.
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Replacements and exchanges are not supported; you can return the original order for a refund and create a new order for the replacement.